FAQ'S

Bharat e Clinics is a telemedicine platform that connects patients with qualified healthcare professionals for virtual consultations. Through our online platform, you can receive medical advice, prescriptions, and treatment plans from the comfort of your home.

Yes, we have specialists across various fields such as pediatrics, gynecology, dermatology, psychiatry, and more. You can choose a specialist based on your needs and book an appointment.

Virtual consultations are conducted through video or phone calls. After booking your appointment, you will receive a link or call at your scheduled time. During the consultation, the doctor will discuss your symptoms, provide advice, and if necessary, issue a prescription.

Yes, Bharat e Clinics ensures that all personal and medical information shared on our platform is protected with advanced encryption technologies. We comply with relevant data protection laws to maintain the confidentiality of your information.

Yes, after your consultation, if the doctor deems it necessary, you will receive a prescription digitally, which can be used to purchase medicines from a local pharmacy or online.

You can pay for your consultation online through various methods, including credit/debit cards, net banking, or digital wallets. Payment must be completed at the time of booking.

You can cancel or reschedule your appointment up to 24 hours before the scheduled time without any charges. If you cancel within 24 hours of the appointment, a cancellation fee may apply.

We currently do not accept insurance payments. However, you can request an invoice after your consultation to submit a claim with your insurance provider.

If you miss your scheduled appointment, you can contact our support team to reschedule. Missed appointments may incur a fee if not rescheduled within the allowed time frame.

After your initial consultation, you will have the option to schedule a follow-up appointment with the same doctor if necessary. Your medical records will be saved securely for future consultations.

Yes, all doctors registered on Bharat e Clinics are verified, qualified professionals with valid medical licenses. We ensure that every healthcare provider on our platform adheres to high standards of medical practice.

Absolutely. You can consult another doctor on our platform to seek a second opinion. Simply book an appointment with a specialist of your choice.